Effortlessly manage urgent calls using the scheduling calendar. Identify the closest technician swiftly, notifying them promptly about any changes. You can also reach out to the client directly from the “Job Details” page, ensuring smooth appointment adjustments with client updates.
Engage with your customers effortlessly by sending emails or texts directly from the “Job Details” page. Share essential information with them ahead of their upcoming appointment for a seamless experience.
Remain adaptable and cater to your customers' needs with flexibility.
Handle emergency calls seamlessly. When a call comes in, your dispatcher can quickly identify the nearby technician and notify them of the sudden change.